Care
Privacy
We collect as little about you as we can, and only what we need to make and send your order, answer your messages, and send letters you have asked for.
What we collect
- When you order: your name, shipping and billing addresses, email, phone number and order history. Payment details are handled by our payment provider; we never see or store your full card number.
- When you subscribe: your email address and the language you prefer.
- When you write to us: your name, email and whatever you choose to tell us.
- When you browse: basic, anonymous information about how the site is used, so we can fix what is not working.
How we use it
To fulfil and ship orders, to reply to you, to send our letters if you subscribed, and to meet our legal and tax obligations. We do not sell or rent your information, ever.
Your choices
You can ask to see, correct or delete the personal information we hold about you, and you can withdraw your consent to our letters at any time using the link in every email. Write to us and we will reply within 30 days.